Cancellations

Yarraville Village Family Medical Centre
Cancellation Policy

This Clinic runs by appointments only

Due to the increasingly high demand for appointments and constant unavailability, it has become necessary to implement a cancellation policy as follows.

Cancellations are required to be made by 1pm the day prior to your appointment.

All cancellations after 1pm must be done so immediately, with a minimum of 2 hours notice.

Failure to attend the first time, patients will receive a letter outlining our cancellation policy.

Failure to attend a second appointment, without notice, will incur a cancellation fee of $20. Payment will be required before any further appointments are made.

A third failure to attend without notice, will result in no further appointments to be made at this practice. On receipt of a signed consent form, we will be happy to release a copy of your medical records to a new GP.

 

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